Monthly Archives: February 2007

Are You A Good Example?

Do you talk the talk and walk the walk? Now, if you're a CHEK practitioner, there's a good chance you do... - Eat according to your MT - Get to bed by 10pm every night - Exercise regularly, according to your stress level - Keep yourself well hydrated - Eat organic food - Practise meditation & PMA on a regular basis - Know ...

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Will The Secret work for your business?

Although I've posted on The Secret previously - it seems the whole world is now jumping on the bandwagon. Not that it's a bad thing at all - in fact I'm all in favour of sharing 'The Secret'. But of course, the more it's out there & doing well, the more it invites people to knock ...

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Would this annoy you?

Imagine going into a shop and asking for some advice about which laptop would be best for you. You tell the sales person... "Well, I want to be able to send emails, run my business from it, surf the net and store my music on it. I've also just bought a wireless router thingy, so I want ...

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7 Steps to Remarkable Customer Service

I've posted on this before...but Joel does it so much better! http://www.joelonsoftware.com/articles/customerservice.html Well worth a read.

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CHEK Practitioners in the UK

There's now a fair few C.H.E.K Practitioners in the UK. From the point of view of running successful businesses & getting new clients, they all struggle with the same key challenges... Nobody in the UK really knows what a CHEK practitioner is & what they do They're not all that good at marketing themselves or the C.H.E.K ...

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17 Things I wish I’d known…

...before starting my own business (in no particular order) 1. Discipline & structure are vital 2. As are marketing skills - and accepting that you must become a good marketer 3. How to write compelling copy 4. The importance of learning from those who've done it before 5. It's not all about me, but my customers/clients 6. Steady, regular cashflow is ...

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Taking your eye off the ball

Have you ever done that?...taken your eye off the ball, only to find that things fall down round your ears and you're not quite sure what happened? In business, especially in business for yourself - taking your eye off the ball is not good. In fact, it could be disasterous. Taking your eye off the ball, can ...

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Overseas Opportunities

Now that we've got a little bit more used to being in foreign climes and the strange things are becoming a little less challenging and more 'normal' (going out to eat, generally doing anything that requires us to speak any spanish), my business mind has been whirring. Should we have the inclination (and I think we ...

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When great customer service is not enough

Our experience of Panama so far has been interesting. Despite not speaking the language it's easy to see the differences in the way people behave here. Customer service isn't generally something they're hot on, except at the English-speaking places (kind of thin on the ground, despite the assurances in all the guide books that"English is widely ...

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